Terms & Conditions

Intentional Cleaning Service

Welcome to Intentional Cleaning Service. By scheduling or using our services, you agree to the following Terms & Conditions. These terms are designed to protect both our company and our valued clients while ensuring a professional and respectful service experience.

 

1. Service Agreement

Intentional Cleaning Service agrees to provide residential and/or commercial cleaning services as scheduled between the company and the client. Services will be completed to the best of our ability using professional standards and care.

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2. Scheduling & Appointments

• Appointments are scheduled based on availability.

• Clients must provide accurate service information and access instructions prior to the appointment.

• Arrival times may vary due to traffic, weather, or previous service delays.

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3. Payment Terms

• Payment is due upon booking of services unless otherwise agreed in writing.

• Accepted payment methods will be communicated during booking.

• Late or unpaid balances may result in additional fees or refusal of future services.

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4. Cancellations & Rescheduling

• We request at least 48-hour notice for cancellations or rescheduling.

• Same-day cancellations may be subject to a cancellation fee or partial refund.

• Intentional Cleaning Service reserves the right to reschedule appointments due to emergencies, unsafe conditions, or unforeseen circumstances.

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5. Client Responsibilities

To ensure safe and effective service, clients agree to:

• Provide access to the property at the scheduled time

• Secure pets if necessary

• Inform us of fragile items, hazards, or special cleaning concerns

• Provide running water and electricity during service appointments

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6. Satisfaction Policy

Customer satisfaction is important to us. Any concerns regarding completed services must be reported within 24 hours of the appointment so we may review and address the issue appropriately.

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7. Damages & Liability

• Intentional Cleaning Service will exercise reasonable care while cleaning your property.

• Any claims regarding damage or breakage must be reported within 24 hours of service completion.

• We are not responsible for pre-existing damage, normal wear and tear, improperly secured items, or damage resulting from faulty installations.​

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8. Safety & Right to Refuse Service

For the safety of our staff and clients, Intentional Cleaning Service reserves the right to refuse or discontinue services in situations involving:

• Unsafe or hazardous environments

• Aggressive behavior

• Illegal activity

• Unsanitary conditions beyond normal cleaning scope

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9. Website & Content

All logos, branding, text, images, and content associated with Intentional Cleaning Service are the property of the company and may not be copied or used without permission.

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10. Changes to Terms

Intentional Cleaning Service reserves the right to update or modify these Terms & Conditions at any time. Updated terms will become effective upon posting or communication to clients.

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12. Contact Information

For questions regarding these Terms & Conditions, please contact:

Intentional Cleaning Service
📧 intentioncs@gmail.com

Clean With Intention. Shine With Integrity.